Privacy Policy
Confident Toddlers (COTO) Speech & Language (“COTO,” “we,” “our,” or “us”)
Effective Date: June 15, 2026
COTO Speech & Language provides virtual parent coaching and caregiver support services related to early childhood communication development. We are committed to protecting your privacy and being transparent about how we collect, use, and safeguard your information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
1. Information We Collect
We collect information in the following ways:
A. Information You Provide Directly
You may provide us with information when you: Fill out intake forms or contact forms Schedule or book a session Subscribe to our email list Communicate with us via email or messaging platforms Participate in coaching services This may include: Parent or caregiver name Email address Phone number (if provided) Child’s first name or initials, age, and developmental concerns Communication and developmental history you choose to share Payment and billing information (processed securely through third-party providers) We do not require sensitive personal identifiers beyond what is necessary to provide coaching services.
B. Automatically Collected Information
When you visit our website, we may automatically collect: IP address Browser type Device information Pages visited and time spent on site Cookies and similar tracking technologies This helps us improve website performance and user experience.
C. Third-Party Platforms
We may collect or store information through trusted third-party tools, including: Squarespace (website hosting and forms) MailerLite (email marketing) Carepatron or similar practice management tools (scheduling, notes, client communication) Google Workspace (email and document storage) Payment processors (such as Stripe or PayPal) These platforms have their own privacy policies and security practices.
2. How We Use Your Information
We use collected information to: Provide parent coaching and communication support services Schedule and manage appointments Communicate with you about services, updates, and resources Send optional educational or marketing emails (if you opt in) Improve website functionality and user experience Maintain business records and comply with legal obligations Process payments and send invoices or receipts We only use your information for purposes related to operating COTO Speech & Language.
3. Children’s Privacy
COTO provides services involving children under 13; however: We do not collect personal information directly from children without parent or caregiver involvement. All information about a child is provided by a parent or legal guardian. We comply with the Children’s Online Privacy Protection Act (COPPA), where applicable. Parents or guardians control all communication and information shared with COTO.
4. HIPAA and Health Information
COTO Speech & Language provides parent coaching and educational support services. At this time: We are generally not operating as a HIPAA-covered entity in the same way as a medical provider or healthcare facility. However, we still treat all client information with strict confidentiality and care. We limit collection of protected health information (PHI) to what is necessary for coaching services and use secure platforms for storage and communication. If any services later become subject to HIPAA regulations, this policy will be updated accordingly.
5. How We Share Information
We do not sell, rent, or trade your personal information. We may share information only in the following cases:
A. Service Providers
We share limited data with trusted third-party service providers who help operate the business, such as: Email marketing platforms Scheduling and client management systems Payment processors Website analytics providers These providers are only permitted to use your information to perform services on our behalf.
B. Legal Requirements
We may disclose information if required to: Comply with applicable laws or regulations Respond to lawful requests or court orders Protect our rights, safety, or property
6. Email Marketing
If you subscribe to our email list, you may receive: Parenting and communication tips Educational resources Service updates or offerings You may unsubscribe at any time by clicking the “unsubscribe” link in any email. We use MailerLite or similar platforms to manage email communications securely.
7. Cookies and Tracking Technologies
We may use cookies and similar technologies to: Understand website traffic and usage Improve site performance Personalize user experience You can disable cookies through your browser settings, but some features of the site may not function properly.
8. Data Storage and Security
We take reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but strive to use commercially reasonable protections.
9. Your Rights
Depending on your location, you may have the right to: Access the personal information we hold about you Request correction or updates Request deletion of your data (subject to legal or business record requirements) Opt out of marketing communications at any time To make a request, contact us using the information below.
10. Data Retention
We retain personal information only as long as necessary to: Provide services Maintain business records Comply with legal, tax, or regulatory obligations
11. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”
13. Contact Information
If you have questions about this Privacy Policy or your data, please contact: COTO Speech & Language
Email: hello@cotospeech.com
Website: www.cotospeech.com